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UP CLOSE AND PERSONAL
WITH YOUR CUSTOMERS.

Your customers don't want to be sold. They want to be inspired. They want to build relationships with you - on their terms. And today, great relationships are built on great understanding. That's how we can help your business outperform!

WHAT IS IT?

CRM. Elevate every interaction with your customers.

How do you keep pace in an evolving and competitive landscape and still connect with your customers in a meaningful way? We offer an integrated approach that combines business understanding, industry focus, and deep technical expertise to deliver success to you. Our team is focused on elevating how you interact with your customers - sales, service and marketing. We're proud to be recognized by Microsoft as the top Dynamics CRM Partner in Canada for two years running. We will help you make the connection with your customers, and build truly great, profitable relationships.

We deliver CRM the way you want it.

We understand that your customer environment is unique - whether it's healthcare, energy, manufacturing, financial services government or not-for-profit. We can help you streamline your processes, drive productivity and fuel fresh insights with our in-house industry experience, certified CRM technology experts, and a collaborative cross-company culture. Whatever your challenge or need from planning, deployment, migration, customization, or simply getting more out of your existing CRM solution and strategy - we're ready to help you outperform!

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STRATEGY

When it comes to CRM, your strategy needs to be visionary. But it needs to be practical too.

Your customers expect plain, good old-fashioned customer care - delivered by state of the art technology, automated systems, self-service options and informed employees.

Having a clear strategy - from start to solution - is critical. Whether you're looking to automate customer service, marketing, e-business and business analytics functions we know how to make your journey a successful one. From discovery, goal and vision settings to delivering a comprehensive CRM road map coupled with a compelling business case.

Our proven approach to CRM strategy gives you the peace of mind knowing that you can take your business from where it is today, to where it wants to be tomorrow!

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IMPLEMENTATION SERVICES

You want to keep pace. Be ahead of the curve to maintain your competitive edge.

And you want your CRM to deliver powerful customer insights, and enhance your customer retention and acquisition capabilities - virtually giving you a 360° perspective. We can help you do that.

Navantis will develop a strategic plan and follow through with a disciplined, integrated, and monitored implementation solution that ensures your business has the least disruption in day-to-day operations while having the most successful outcome upon completion.

It's all about helping your business create enduring customer relationships while optimizing cost and operational efficiencies.

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NAVANTIS ONLINE SERVICES

Your organization understands the critical role a CRM solution can play in helping you stay competitive.

But with tightened resources, you may be finding the costs too steep. Good news. Our Online Services offer a complete solution for today's most advanced Microsoft enterprise applications, including Microsoft Dynamics® CRM. Navantis can help your business benefit from greater reliability, responsiveness, flexibility and affordability - access your CRM software anywhere. And incredibly, because there are no servers to purchase or complex IT implementations, your CRM solution can be up and running - fast!

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PROJECT MANAGEMENT

Our uniquely talented experts provide project management throughout the entire life-cycle of your solution, from initial concept and design through implementation and training.

We get you up to speed fast with results that make a difference. The goal of CRM is to better connect to your customers. When managed by a team of specialists dedicated and measured on successful CRM deployments, you can be confident we'll meet your objectives and that best practices are followed.

We are your one source for tried, true and trusted CRM project management. Here are some of the ways we can help your business accomplish more:

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PRODUCTS

Find, Qualify, Close, Keep! Everyone in your organization has an impact on selling and developing long-term customer relationships in one way or another.

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MOBILE + DYNAMICS

According to Gartner, over 450 million mobile devices will be shipped this year. That's in addition to the 1.9 billion already in market.

With faster network access, video options, BYOD demand and increased functionality, companies like yours are betting on cellular applications to keep business moving. Our mobile CRM offerings extend your applications to any device, providing role-based information to the individuals in your company who need it. Sales, leads, field service, referrals, case management, KPI's, dashboards and operational information lets your employees conduct business wherever they are.

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