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eReferrals 

OVERVIEW

Many regional healthcare networks still communicate through people, paper and fax.  This creates process inefficiencies, inaccurate data and slow information updates.   This lack of information creates a barrier to continuum of patient care, increases risks and does not allow for networks of health care providers (hospitals, specialists, doctors, agencies) to share information and manage the overall system.

The Navantis Regional eReferral System is an industry standard, flexible and modern approach to managing referrals electronically.  Our solution allows doctors to electronically submit referrals from their existing electronic record system to a regional eReferrals system that provides the doctor recommendations on available specialists in their area.  Once the specialist has been identified, the eReferral system automatically notifies the specialist and sends the referral electronically to their respective hospital or clinic.

By automating from end to end the referral clinical workflow, the Navantis Regional eReferrals System enables true regional care.  This approach allows for a network of clinical organizations such as doctors, hospitals, clinics and specialists to participate in the referral process without the need for manual processes, paper, faxes, etc.  In addition, the centralization of information allows for improved reporting of wait times, efficiency of the system and to distribute patient workload throughout a regional network of health care organizations.

Key Benefits for Clinicians

·         Timely and accurate referral data reduces administration overhead, data entry errors and duplicate entry of data

·         Central coordination of eReferral messages means that there is always a consistent patient record

·         Specialists have a central queue for incoming referrals to help consolidate their workload and manage status

·         Primary care physicians can transmit referrals directly from their EMR

·         Primary care physicians can track the progress of their referral

·         Hospitals can receive referrals automatically to their HIS system

·         Electronic records are securely managed as they are transmitted, conforming to privacy standards 

 
 
 
Key Benefits for Regional Healthcare Team

·         The Specialist Catalogue allows for the central management of a regional specialist directory including specialties, credentials, location and availability.

·         Flexible matching algorithm allows the regional healthcare team to direct referrals to the most appropriate specialist

·         Referral status, performance and wait times information can be continually monitored

Key Benefits for Information Technology Staff

·         Built on best of breed Microsoft technologies such as SharePoint and CRM.  These technologies can be used to further provide portal, directory, and workflow services for other solutions in the future.

·         HL7 and industry standard messaging formats supported

·         Solution works well in intranet and extranet contexts, allowing for flexible deployment models

·         Open data model allows for easy reporting and extensibility

·         24/7 support available from Navantis to ensure system will always be available

 For more information, please contact:

Patrick Parato,
Territory Executive - Healthcare, Navantis
Office: (416) 477-3773
Patrickp@navantis.com