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It’s More Than Just a List of Names

Build comprehensive records of every contact, lead and customer.

CRM 
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If you don’t get to know your customers – like really get to know them – someone else will. Dynamics CRM helps you understand their needs to build strong relationships and improve customer satisfaction.

Out-Service Your Competition With Microsoft Dynamics CRM

  • Sales Automation
  • Sales Automation
  • Let sales make sales not paperwork. Build your forecast, close your pipeline. Simply, intuitively.
  • Customer Care
  • Customer Care
  • Service your customers while CRM manages workflows, alerts, and SLAs.
  • Marketing Automation
  • Marketing Automation
  • 360 degrees of multi-channel nurturing, dialogue and insight.
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Not to Brag But…

We are the top Microsoft Dynamics Partner and industry leader with 40+ CRM success stories.

Don’t Believe Us? Just Ask Microsoft

  • Partner Awards CRM 2014
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  • Partner Awards CRM 2011
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  • Partner Awards CRM 2010
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  • 2013 Presidents Club
  • 2013 Inner Circle

Driving Satisfaction With a 360 Degree CRM View

Client Story // ClubLink

"Navantis took our complex operations and implemented an easy-to-use CRM system, automating workflows so that no member issue is ever neglected. Our members have been delighted with the improvements in our service levels. Navantis has been an outstanding partner to work with."

Read the case study →

Tell Us Where It Hurts

We’ll build a customized solution that meets your business needs and has you seeing value, FAST.

  • Strategy
  • Strategy
  • Understand the big picture and implement only what you need to drive your business goals.
  • Customized Solutions
  • Customized Solutions
  • Take charge with Dynamics CRM designed the way you work and connected to the systems you already have.
  • Sales process
  • Sales Process
  • Improve productivity by embedding best-practice in your workflows.
  • User Adoption
  • User Adoption
  • Gain buy-in from start-to-end with our proven approach to project success.
  • Business Process Engineering
  • Business Process Engineering
  • Streamline and delight your teams. Integrate to mission-critical applications.
  • Mobile CRM development
  • Mobile CRM Development
  • The same experience on every device keeping your people iformed and in front of customers.

Products built on Dynamics

Peopleworks

Every manual approval, paper-based renewal and member inquiry takes valuable time away from your staff. Time better suited for driving membership growth, managing stakeholders and enhancing services.

Peopleworks, a Certified for Dynamics 2013, member management solution was built for Regulatory Bodies and Associations to reduce administrative overhead, increase self-service and improve collaboration.

  • Self-service Member Portal
  • Online Applications and Renewals
  • SharePoint, Office & Lync Integration
  • Social Networking Integration
  • Reporting and Dashboards

 

Find out more about Peopleworks →

Peopleworks

Commitment and Compliance Management 

Stakeholder Commitment & Compliance Management

Overlooking a requirement or forgetting a commitment could have you paying the price and not always in dollars. Your projects and operations have a significant impact on the environment, people and resources surrounding your business. Failure to manage compliance and commitments can result in the erosion of public trust and diminished corporate credibility.

Designed for the Oil & Gas and Energy & Utilities industries, this solution builds trust, cooperation and an effective communication framework across a complex network of stakeholders.

  • Compliance Tracking & Scheduling
  • Incident/ Issue Management
  • Commitment Management
  • Vendor Portal
  • Extranet Self-serve Portal for Stakeholders

 

Find out more about Commitment & Compliance Management →


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Some Things You Just Can’t Live Without - Your CRM System Is One of Them

Your customized Dynamics CRM solution is also delivered as a managed application through our Microsoft Private Cloud Data Centre.

 

Learn more about Managed Applications →

Managed Applications  

Streamlined Membership and Registration

Client Story // College of registered psychiatric nurses of manitoba

"The Microsoft Dynamics CRM platform allowed us to streamline our registration and online payment process. Efficiencies in managing the registration and renewal were immediately apparent and we are excited by the savings in staff time and the potential to manipulate our data and obtain reports."

Kyong-ae Kim, Executive Director/Registrar CRPNBC

Read the case study >>

Is Dynamics CRM THE ONE?

 

You are a large or small mid market enterprise or a department or line of business.

Seeking a solution that will streamline business process; automate customer-facing touch-points and activities; deliver the latest innovation for social, sales, mobile, customer care and business intelligence.

Must be built on a solid foundation.

Is Dolphin Software The One 

Let’s Have Coffee

Our experts are always here to offer friendly advice on where to start or what to do next. Contact us today to set up a coffee date or just to chat.

contact us
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