THE CHALLENGE: SYNCHRONIZED INTERFACING

Canada's largest international distribution company in the industrial, fleet and safety arena, Acklands-Grainger has a strong history of reliable service. The distributor's customers were moving to a number of B2B marketplaces to conduct business and wanted to interact with Acklands-Grainger in a more synchronous manner. Previous interaction was done through a costly private network via electronic data interchange.

THE REWARD: TRUE INTEGRATION

The Navantis team worked with Acklands-Grainger to create a scalable solution with Microsoft BizTalk, which would allow the distributor's business people to take full control of the transaction process without help from the tech experts.

Acklands-Grainger is now a technologically modern and flexible company. The user-friendly storefront interfaces easily with customer applications and provides:

Quicker response time with a higher volume of info
Richer data sources for improved fulfillment

And customers can now receive or publish orders in a variety of formats.

"The flexibility and ease of the system make it easy to maintain so that our people can modify it, change it and add new data feeds very simply in a visual environment."
Rick Sadowski, Director of Information Services, Acklands-Grainger Inc.

CUSTOMER PROFILE