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DEEP INSIGHT
As part of a comprehensive requirements phase, usability analysis leads to deeper insights into navigation, taxonomy, information architecture and ease of use. Navantis offers core strengths in heuristic walkthroughs, usability laboratories (video or software based) and focus groups.
At Navantis, we recognize that a software application's user interface is the user's window to the world. For frequently used internal applications, ease of use and navigation are key elements that drive adoption and business value. For externally facing applications, discovery of information and transaction sell or click through are the primary measures of success. These factors drive our focus on usability analysis.
We offer four key activities in this area:
- Heuristic application walkthroughs, resulting in a comprehensive usability report with a set of recommendations
- Software-based usability testing of a prototype or production system to gather metrics-based information leading to application design improvements
- Video-based usability laboratory studies using carefully selected subjects to determine all aspects of application usability, including physical eye and hand movements
- Focus groups with subject matter experts or project stakeholders to drive usability or design decisions using group feedback
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