Reduce IT Spend and Increase Performance
OnCloud Service Manager is now a cloud service – available only from Navantis!
Your IT spend should be driving innovation and business performance, not just keeping the lights on.
Gain Visibility into Your IT Service Desk
Gain insight into workloads and changing business needs while delivering reliable service to end users.
Visibility into Infrastructure & Applications
Get the full power of Microsoft’s Service Manager Platform without the servers to set up and software licenses to purchase.ITIL/MOF Aligned Processes
Improve operational efficiencies with out-of-the-box automation, workflows and reporting that have been designed to get you started fast.SaaS Solution
Service Manager OnCloud is available for one low monthly fee making it fast and easy to deploy, with the option to host it in our Canadian Data Centre or in Microsoft Azure.Single Pane of Glass
Accept requests through self-service, email, phone or chat enabling your users to interact with you the way they need to.Self Service & Rules-based Automation
Remove the burden of repetitive tasks through automation. Streamline end-user processes such as software requests. Improve departmental service level agreements.Reporting
Leveraging the latest Microsoft Reporting technologies, Navantis offers unique reporting capabilities that extend the default reporting features of Service Manager, all on a familiar user interface.Life Is Good
With no servers to set up, no software licenses to purchase, applications have never been easier to deploy.
Navantis pulled Service Manager out of the System Center Suite and are the first to offer it as a service.
Pay for the Service Not the Maintenance
Fast and easy deployment, for one low monthly fee.
End User
>100 Users
$12.50/user/mo
Incident & Problem Management
Service Requests
Change Management
Knowledge Base
Web-based Self Service Portal
Resolvers
>100 Users
$45/user/mo
All End User Features
WebFront Console
MobileFront for Analysts
>100 Users
$15/named user/mo
Extends Service Manager 2013 to your fingertips wherever you are
Enable you to interact with all Work Items assigned to you or one of your groups
Let’s you take actions on-the-go e.g. resolve incidents, complete activities and vote on reviews
Based on HTML5 – supports all mobile devices on the market
Is OnCloud Service Manager THE ONE?
You are a medium to large sized enterprise.
Seeking an IT service managment solution that is supported by a Partner rather than requiring in-house expertise and is available anytime, anywhere and on almost any device.
Must be a flexible and scalable solution that can adapt to my needs.
How Do We Measure Up?
FEATURES |
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Asset Management |
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Change Management |
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Contract Management |
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Email Integration |
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Incident, Problem, or Request Management |
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ITIL Compliant |
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LDAP/Active Directory Synchronization |
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Mobile Integration |
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Multi-site Support |
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Rules/Workflows |
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Scheduling |
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Self-service Portal |
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Service Level Agreements |
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Customer Survey |
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Custom Reporting |
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FEATURES | Asset Management | Change Management | Contract Management | Email Integration | Incident, Problem, or Request Management | ITIL Compliant | LDAP/Active Directory Synchronization | Mobile Integration | Multi-site Support | Rules/Workflows | Scheduling | Self-service Portal | Service Level Agreements | Customer Survey | Custom Reporting |
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INTEGRATION |
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API |
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Legacy Systems |
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CRM |
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INTEGRATION | API | Legacy Systems | CRM |
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CMBD POPULATION |
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Included |
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Auto-population |
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Automatic Lifecycle Management |
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CMBD POPULATION | Included | Auto-population | Automatic Lifecycle Management |
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RUNBOOK AUTOMATION |
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Included |
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Native, Code-free integration with SC 2012 Orchestrator |
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Intuitive and easy to use |
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RUNBOOK AUTOMATION | Included | Native, Code-free integration with SC 2012 Orchestrator | Intuitive and easy to use |
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