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    Reduce IT Spend and Increase Performance

    OnCloud Service Manager is now a cloud service – available only from Navantis!
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    Your IT spend should be driving innovation and business performance, not just keeping the lights on.

    Gain Visibility into Your IT Service Desk

    Gain insight into workloads and changing business needs while delivering reliable service to end users.

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    Visibility into Infrastructure & Applications

    Get the full power of Microsoft’s Service Manager Platform without the servers to set up and software licenses to purchase.

    ITIL/MOF Aligned Processes

    Improve operational efficiencies with out-of-the-box automation, workflows and reporting that have been designed to get you started fast.

    SaaS Solution

    Service Manager OnCloud is available for one low monthly fee making it fast and easy to deploy, with the option to host it in our Canadian Data Centre or in Microsoft Azure.

    Single Pane of Glass

    Accept requests through self-service, email, phone or chat enabling your users to interact with you the way they need to.
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    Self Service & Rules-based Automation

    Remove the burden of repetitive tasks through automation. Streamline end-user processes such as software requests. Improve departmental service level agreements.

    Reporting

    Leveraging the latest Microsoft Reporting technologies, Navantis offers unique reporting capabilities that extend the default reporting features of Service Manager, all on a familiar user interface.

    Life Is Good

    With no servers to set up, no software licenses to purchase, applications have never been easier to deploy.

    Navantis pulled Service Manager out of the System Center Suite and are the first to offer it as a service.

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    Pay for the Service Not the Maintenance

    Fast and easy deployment, for one low monthly fee.

    End User

    >100 Users

    $12.50/user/mo

    Incident & Problem Management

    Service Requests

    Change Management

    Knowledge Base

    Web-based Self Service Portal

    Resolvers

    >100 Users

    $45/user/mo

     All End User Features

    WebFront Console

    MobileFront for Analysts

    >100 Users

    $15/named user/mo

    Extends Service Manager 2013 to your fingertips wherever you are

    Enable you to interact with all Work Items assigned to you or one of your groups

    Let’s you take actions on-the-go e.g. resolve incidents, complete activities and vote on reviews

    Based on HTML5 – supports all mobile devices on the market

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    Is OnCloud Service Manager THE ONE?

    You are a medium to large sized enterprise.

    Seeking an IT service managment solution that is supported by a Partner rather than requiring in-house expertise and is available anytime, anywhere and on almost any device.

    Must be a flexible and scalable solution that can adapt to my needs.

    How Do We Measure Up?

    FEATURES

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    Asset Management

    Change Management

    Contract Management

    Email Integration

    Incident, Problem, or Request Management

    ITIL Compliant

    LDAP/Active Directory Synchronization

    Mobile Integration

    Multi-site Support

    Rules/Workflows

    Scheduling

    Self-service Portal

    Service Level Agreements

    Customer Survey

    Custom Reporting

    FEATURES

    Asset Management

    Change Management

    Contract Management

    Email Integration

    Incident, Problem, or Request Management

    ITIL Compliant

    LDAP/Active Directory Synchronization

    Mobile Integration

    Multi-site Support

    Rules/Workflows

    Scheduling

    Self-service Portal

    Service Level Agreements

    Customer Survey

    Custom Reporting

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    INTEGRATION

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    API

    Legacy Systems

    CRM

    INTEGRATION

    API

    Legacy Systems

    CRM

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    CMBD POPULATION

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    Included

    Auto-population

    Automatic Lifecycle Management

    CMBD POPULATION

    Included

    Auto-population

    Automatic Lifecycle Management

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    RUNBOOK AUTOMATION

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    Included

    Native, Code-free integration with SC 2012 Orchestrator

    Intuitive and easy to use

    RUNBOOK AUTOMATION

    Included

    Native, Code-free integration with SC 2012 Orchestrator

    Intuitive and easy to use

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